On COVID-19 and how it will affect us
Having confirmed our lines of supply and our usual shipping agents, we can confirm that we will be operating as normal throughout this crisis. We may experience some delays when sending orders, but otherwise there will be no interruption of service.
We assure you that we are taking this pandemic exceedingly seriously. Our work stations are regularly sanitised and we are observing the most stringent procedures possible to maintain an infection-free environment.
Thanks for supporting Art of War Studios! We hope you're keeping safe and looking after yourselves!
Kallie & Grantt
As of the 23rd of March, the UK is entering a mandatory period of self-isolation. Art of War Studios will continue to operate as normal - being a husband and wife team means that there is no threat of contamination amongst staff, while our isolated workshop in the middle of nowhere receives no visitors. We are, however, aware that shipping items may be delayed as infrastructure is interrupted, and we are looking into making sure our lines of supply for raw materials is unaffected. As such, we will post an update later this week about the continuation of our services, but for now, things are running as usual.
Please look after yourselves. Wash your hands regularly, practice social distancing and make sure you look after your mental health. We love our community of gamers and hobbyists and we want to hear all about the projects you nailed during the lockdown when it's all over!
Stay safe and keep occupied; we'll get through this together!
Kallie & Grantt
With the mounting concern over the current COVID-19 situation, we wanted to submit a statement and show our support for the community during this trying time.
Art of War Studios is committed to ensuring the continued health of our employees and our customers. That being said, the workshop is in a very isolated area where contact with others is exceedingly rare. As a result, Art of War Studios will remain open during the Corona virus situation. The only two employees present are a husband a wife, so if they're gonna share the virus, being at work together will make no real difference! This means that you can order from us with confidence, knowing that your orders will get processed and sent as soon as we are able.
We are also aware that this event is affecting people financially, and that there is a certain amount of anxiety over how long suggested isolation will continue. Our biggest priority has always been the community here at Art of War Studios, so for that reason we shall be immediately discounting all our products by 15% for the foreseeable future. We're hoping that this will help folk keep busy during their self-isolation without costing them too much.
Our workshop has already undergone a deep-clean process and we will continue to apply high levels of sanitary best-practice. Any products sent to you at this time will have undergone rigorous attempts to sterilise them against any possible infection. Our head of processing was once a scientist working on vaccines, so we have confidence in our ability to negate contagion here in the studios.
So, keep safe, wash your hands as often as you can and be sensible with your travels - but most of all, take advantage of the quarantine to get some projects done!
Art f War Studios